Responsible Gaming
Introduction
At Leisurail, we believe gambling should be enjoyed as entertainment only. It is not a way to earn money or solve financial problems. Betting should be something you do for fun, within your means, and never at the expense of your wellbeing or financial security.
We're committed to promoting responsible gaming and supporting our users in making informed decisions about their gambling habits.
Age Verification
You must be 18 years of age or older to gamble in the United Kingdom. It is illegal for anyone under 18 to participate in gambling activities. If you are under the legal age, please do not use our services or access any betting sites.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be honest with yourself and watch for these warning signs:
- Spending more time or money on gambling than intended
- Chasing losses by betting more to win back money you've lost
- Hiding your gambling from family, friends, or partners
- Gambling to escape stress, anxiety, depression, or other difficult emotions
- Neglecting work, family, or social responsibilities due to gambling
- Borrowing money to gamble or pay gambling debts
- Feeling anxious, irritable, or restless when trying to cut back or stop
- Failed attempts to control, cut back, or stop gambling
- Lying about the extent of your gambling
- Jeopardising relationships, education, or career due to gambling
If you recognise any of these signs in yourself, please seek help immediately.
Self-Help Tools & Controls
Most reputable betting operators offer tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose within a specified time period
- Stake Limits: Limit the amount you can bet per transaction
- Reality Checks: Enable pop-up reminders during gaming sessions to check how long and how much you've spent
- Time-Out/Cool-Off Periods: Temporarily suspend your account for a set period (e.g., 24 hours to 6 weeks)
- Self-Exclusion: Permanently close your account if you feel gambling is becoming problematic
We encourage you to use these tools proactively to stay in control.
Support & Help Organisations
If you or someone you know is struggling with problem gambling, help is available:
United Kingdom
- GamCare – Free, confidential support and counselling for problem gambling
www.gamcare.org.uk
Telephone: 0808 8020 133 (free, 24/7) - GamStop – The National Self-Exclusion Scheme for Great Britain
www.gamstop.co.uk
Self-exclude from all online gambling operators simultaneously - Gamblers Anonymous
www.gamblersanonymous.org.uk
Peer support meetings across the UK - National Debtline – If gambling has led to financial difficulties
www.nationaldebtline.org
Telephone: 0808 808 4000
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (24/7, confidential) - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
Call to Action
If you think you may have a problem with gambling, please seek help today. Reaching out is a sign of strength, not weakness. Support is available and recovery is possible.
Contact GamCare (0808 8020 133) or visit GamStop.co.uk to start your journey towards safer gambling or self-exclusion.
Remember: gambling should be fun. If it's no longer enjoyable, it's time to take action.